The Franchise Informant

3 Things You Need to Know About Online Reputation Management

Here’s how you can streamline your approach to online reputation management and get the most out of your customer feedback.

May 17, 2019By NPI Marketing Team Business Tips, Marketing, Social Media client satisfaction, google, small business 0 0 Comment

How to Ethically Refer Repairs

As a home inspector in an evolving industry, sooner or later you’ll probably be faced with the question of whether to refer your clients to qualified contractors who can repair the issues you find. In order to stay competitive, home inspectors have to look at new ways of referring repairs for their clients while avoiding potential ethical pitfalls.

March 22, 2019By NPI Marketing Team Inspection Tips client satisfaction, inspection industry, training 0 0 Comment

Why You Should Consider Using a Call Center

This might seem like a familiar situation: you’re out on an inspection, and while talking to your client, your business phone rings. If this happens often for you, there’s a simple solution: making use of a call center. Call centers can make your inspection business run more smoothly while delivering a host of other benefits, too.

August 21, 2018By NPI Marketing Team Business Tips client satisfaction, inspection industry, small business, time management 0 0 Comment

What Does NPI's National Accounts Department Do?

At NPI, we continue to support our franchisees long after they leave our Omaha training academy. Not only do we continue to offer advice, marketing coaching and general guidance, we also help you land paid inspections. Here’s how our National Accounts Department helps refer our inspectors commercial work across the U.S.

June 19, 2018By NPI Marketing Team Franchise client satisfaction, inspection industry 0 0 Comment

Your 5-Step Guide to Handling Customer Complaints

When you’re running your own business, it’s inevitable—there are some people you just can’t please. Here are the things you’ll need to remember when you’re addressing a negative review about your business.

April 4, 2018By NPI Marketing Team Business Tips client satisfaction, facebook, google, google mybusiness, small business 0 0 Comment

Global Property Inspections Franchisee Spotlight: Greg Mathias

Global Property Inspections’ Franchisee Spotlight recognizes our most innovative and successful GPI and NPI franchises. By sharing their stories, helpful tips and lessons learned, every franchisee can learn what it takes to grow their business. For our March spotlight, we’re proud to feature Greg Mathias of Lloydminster, AB.

March 26, 2018By NPI Marketing Team Business Tips, Franchise, Inspection Tips client satisfaction, inspection industry, motivation, networking, news, small business 0 0 Comment

Why It's Important to Diversify Your Business

Just like in the world of investment, business owners need to diversify their services to be successful. We’ll explain what’s so important about diversification and how National Property Inspections, Inc. prepares franchisees for long-term stability and growth in the property inspection industry.

March 19, 2018By NPI Marketing Team Business Tips business growth, client satisfaction, entrepreneur, inspection industry, small business 0 0 Comment

National Property Inspections Franchisee Spotlight: Doug and Margaret Versaw

National Property Inspections’ Franchisee Spotlight recognizes our most innovative and successful NPI franchises. By sharing their stories, helpful tips and lessons learned, every franchisee can learn what it takes to grow their business. For our February installment, we’re proud to feature Doug Versaw and Margaret Herrera of Golden, CO.

February 20, 2018By NPI Marketing Team Business Tips, Franchise, Inspection Tips client satisfaction, inspection industry, motivation, networking, news, small business 0 0 Comment

Tips on Marketing to Millennials

In the real estate industry, if you’re not marketing toward the millennial age group, you’re completely overlooking what should be your target market. Here are some insightful tips from a Millennial herself.

February 5, 2018By NPI Marketing Team Business Tips, Marketing, Social Media business website, client satisfaction, digital marketing, networking 0 0 Comment

National Property Inspections Franchisee Spotlight: Stephen Fotiades

National Property Inspections’ Franchisee Spotlight recognizes our most innovative and successful NPI franchises. By sharing their stories, helpful tips and lessons learned, every franchisee can learn what it takes to grow their business. For our first installment, we’re proud to feature Stephen Fotiades of Cheyenne, Wyoming.