Top 10 Customer Appreciation Gifts Clients and agents do so much for your business, and showing your gratitude goes a long way in maintaining a strong relationship. December 15, 2020By sma Business Tips, Marketing client satisfaction, networking, small business 0 0 Comment
The Science Behind Brand Consistency Consistency is key when it comes to marketing. Learn how brand consistency can earn you more money and leave a lasting impression on clients. November 24, 2020By sma Business Tips, Franchise, Marketing business growth, client satisfaction, small business 0 0 Comment
Going Virtual: Why Many are Buying Homes “Blind” What does social distancing mean for the future of home purchasing, inspections and how they’re conducted? Read on to learn more. October 21, 2020By sma Business Tips, Inspection Tips business growth, client satisfaction, inspection industry, news 0 0 Comment
Practicing Proper “Netiquette” in Your Business Now more than ever before, business owners are learning the importance of video conferencing to stay connected. Here are a few tips for keeping a clear line of communication. October 13, 2020By sma Business Tips business growth, client satisfaction, networking 0 0 Comment
5 Ways to Turn a First Meeting into a Lasting Impression To become a successful business owner means developing strong working relationships with other professionals. Following these simple guidelines can help you make the networking connections that could transform your business. August 20, 2020By sma Business Tips, Marketing client satisfaction, networking 0 0 Comment
Benefits of a Google My Business Listing Getting your name out to customers has never been easier than it is right now. What exactly does a Google My Business listing have to offer small business owners? August 6, 2020By sma Business Tips, Marketing client satisfaction, digital marketing, Google My Business, networking 0 0 Comment
3 Things You Need to Know About Online Reputation Management Here’s how you can streamline your approach to online reputation management and get the most out of your customer feedback. May 17, 2019By NPI Marketing Team Business Tips, Marketing, Social Media client satisfaction, google, small business 0 0 Comment
How to Ethically Refer Repairs As a home inspector in an evolving industry, sooner or later you’ll probably be faced with the question of whether to refer your clients to qualified contractors who can repair the issues you find. In order to stay competitive, home inspectors have to look at new ways of referring repairs for their clients while avoiding potential ethical pitfalls. March 22, 2019By NPI Marketing Team Inspection Tips client satisfaction, inspection industry, training 0 0 Comment
Why You Should Consider Using a Call Center This might seem like a familiar situation: you’re out on an inspection, and while talking to your client, your business phone rings. If this happens often for you, there’s a simple solution: making use of a call center. Call centers can make your inspection business run more smoothly while delivering a host of other benefits, too. August 21, 2018By NPI Marketing Team Business Tips client satisfaction, inspection industry, small business, time management 0 0 Comment
What Does NPI's National Accounts Department Do? At NPI, we continue to support our franchisees long after they leave our Omaha training academy. Not only do we continue to offer advice, marketing coaching and general guidance, we also help you land paid inspections. Here’s how our National Accounts Department helps refer our inspectors commercial work across the U.S. June 19, 2018By NPI Marketing Team Franchise client satisfaction, inspection industry 0 0 Comment