
Developing Your Direct-to-Consumer Marketing Plan
For those interested in diversifying their marketing strategy, let’s chat about a few ways to get started with direct-to-consumer marketing!

For those interested in diversifying their marketing strategy, let’s chat about a few ways to get started with direct-to-consumer marketing!

Being responsive is a valuable quality in any professional industry, but we’ve found that property inspectors who prioritize this trait separate themselves from their competition and set themselves up to leave a lasting first impression.

By Zach Vesper, NPI, Inc.’s Senior SEO and Marketing Strategist As a multi-national property inspection franchisor, our marketing team gets a lot of questions about how to increase ranking on Google. Of course every small business’ marketing efforts should be multi-faceted, with a mixture of in-person relationship-building efforts and digital campaigns. With that said, there is no question that Google is king for digital marketing, and that all starts with optimizing your Google Business Profile. There are many features on a Google Business page that can be utilized to improve visibility and ranking, but we commonly see people turn to their service areas for answers. Many business owners seem to think that slight changes to the service area field could create the presence bump they need in certain areas. But we’re here to say that this probably won’t be the solution to any Google ranking frustrations. To better understand why this is the case, let’s discuss what service areas actually are, how they should be properly set up, and which strategies are the real secret for ranking up on Google. Defining Service Area BusinessesGoogle Business Profiles can be created for free and are broadly set up in one of two

By Zach Vesper, NPI, Inc.’s Senior SEO & Marketing Strategist Establishing an online presence is an essential for every small business owner, and the current king of the online search (by a mile) is Google. Whether you like it or not, creating and keeping up your Google Business Profile is no longer an option for the modern business – it’s the baseline. Plus, since your competition is already on Google, new business owners have some catching up to do if they want to show up first in the search results. The good news is that there are plenty of features on every Google Business Profile that most business owners don’t take advantage of. After getting your Google Business Profile set up, here are a few little things that you can do to make a big splash online. 1. Find Your Google Review LinkThere are a surprising number of factors that feed into how high your business ranks in search results, from your business’ proximity to the searcher, to the quality of your website’s keyword selection. Still, out of the many, many factors that feed into a business’ overall search result ranking, the most powerful influencing factor is Google reviews. Of

By Sammi Marcellus, NPI, Inc.’s Recruitment Coordinator When launching a new business, entrepreneurs embark on a demanding journey, defining goals, charting growth plans, and strategizing execution. A business plan condenses these key elements into a streamlined document for investors to assess. While securing funding often necessitates a business plan, even established businesses benefit from revisiting and updating theirs. Let’s delve into what a business plan is, how to write one, and how each section empowers seasoned entrepreneurs to achieve their ambitions. Understanding the Business PlanThe format of a business plan varies depending on its purpose. The U.S. Small Business Administration (SBA), a valuable resource for new business owners seeking funding, outlines two main types: Lean Startup Plan: This concise, one- or two-page document provides a bird’s eye view of a business’s purpose and goals. It might not suffice for securing funding, but serves as a vital tool for entrepreneurs to revisit their goals and adapt their strategies as needed. Traditional Business Plan: This comprehensive document dives deep into each facet of the proposed business. While requiring more effort, the detailed information and commitment to crafting it instill confidence in investors and provides clear direction for the entrepreneur. Notably, the information
By Sydney Bailey, NPI, Inc.’s Marketing Director As small businesses grow, marketing often becomes a more complex endeavor with leads flowing in from many different campaigns and platforms. To find out whether a marketing campaign is cost effective, it’s crucial to track the cost for each lead and each conversion—but how is this tracking accomplished? For digital marketing, tracking a lead is fairly straightforward. Thanks to cookies and analytics, businesses can know which marketing campaign a lead interacted with to land on their website. But other lead generation avenues aren’t so simple. Many customers still prefer to call service-based businesses to gather more information before making their final decision. Learning how to convert a lead over the phone is an art in itself, but it can be difficult to quantify a lead’s analytics from a phone call. For entrepreneurs that receive a lot of their business through inbound phone calls, capturing valuable information about which marketing campaigns are pulling their weight—and which ones aren’t—can be tough, but it’s essential when it comes to optimizing an advertising budget. Today, let’s discuss the best solution to this issue: call tracking. What is Call Tracking, and How Does It Work?Call tracking helps determine

Opening up a small business requires boldness and a willingness to think big, but the most successful entrepreneurs tend to have their pulse on the current trends and projections of their selected industry. In an industry like residential and commercial property inspections, it makes sense to track the health and activity of the local real estate market before making major investments. While recent housing struggles might tempt some to delay franchising in property inspections, encouraging real estate projections and the challenges of solo operation paint a different picture. Here’s why now might be a strategic entry point: Housing Market Projections for 2024According to the most recent housing market projections from Forbes, 2024 projects a rebound from 2023’s real estate woes. Declining mortgage rates predict a much-needed rise in inventory. While improved affordability may arrive later in the year, these trends signal a recovering market. While healthy real estate markets benefit property inspections, solo businesses often follow a boom-bust cycle. They launch during hot markets and struggle when things cool. Conversely, inspectors who weather tough times gain valuable experience and client relationships. When the market rebounds, they are perfectly positioned to dominate. Considering this cyclical nature and the time required to

By Zach Vesper, NPI, Inc.’s Senior SEO & Marketing Strategist Beyond developing a great product or service, the biggest challenge small businesses face is gaining their audience’s buy-in to their message. Eye-catching graphics and memorable slogans can help your business stand out to potential clients, but people are naturally skeptical. You claim your service is the perfect solution, but how can they be sure? They might wonder if you’re exaggerating or, as a business owner, simply trying to present yourself in the best light. The key to overcoming this hurdle is building trust. While there are various ways to achieve this, testimonials offer a powerful tool. However, not all testimonials are equally effective. By leveraging strong testimonials and applying the right strategies, business owners and marketers can effectively build that essential trust. What is a Testimonial?For those unfamiliar with the term, testimonials are statements about a person, business, product, or service made by someone independent of the subject. In the small business world, these are most easily recognized as reviews. Reviews are crucial for growing businesses, not only for their impact on SEO and online visibility, but also for their persuasive power. As mentioned earlier, any information your business marketing

By Celeste Black-Harr, NPI, Inc.’s Recruitment Coordinator The glass ceiling is a concept that describes an invisible barrier that limits advancement in the workplace for certain groups. For women who look to find a foothold in male-dominated industries, working to overcome stereotypes can make glass ceilings feel very real. The great thing about the glass ceiling metaphor, though, is that glass begs to be shattered. Breaking into a male-dominated industry as a female entrepreneur can feel daunting, but underrepresented voices who build a platform in their industry have an opportunity. They will not only benefit those that follow in their footsteps, creating a more accessible pathway in the future, their unique background and perspectives will also benefit the entire industry. Of course, if finding success in a male-dominated industry was easy then everyone would do it. While every industry has their own unique quirks and obstacles, there are a few considerations that are particularly worth taking into account for female entrepreneurs getting ready to break through. Find A Functional Support SystemReliable contacts are important to establish for anyone entering into any industry, but identifying these people are even more important for women who are looking to establish themselves in a

By Michael Trimble, NPI, Inc.’s Content Marketing Coordinator When starting a new business, entrepreneurs work hard to create a clear plan for growth. While there are many exciting things that come with establishing a business’ processes, brand image, and marketing strategy, owners tend to spend a lot of their energy early on avoiding common pitfalls. One of the most important pitfalls to avoid, of course, is choosing the wrong business name. Names are hard, whether you’re naming a new business venture or your child. For many entrepreneurs, launching a new business is very similar to having a new baby, as they work through the trials and tribulations that come with learning to operate in a new industry. While a person’s opportunities may not be markedly different whether they were named John or Albus, a business name can mean the difference between success and failure. National Property Inspections is a tried and tested name in the property inspections industry, which means inspectors that partner with NPI can see benefits prior to performing even a single job. To get a better idea of why National Property Inspections works so well in its industry, let’s first review what is important when choosing a

Whether you’ve just started or you’ve already been sending out campaigns for years, chances are you’re making these email marketing mistakes.

Nailing that first addition to the team is an important step for growth, so let’s discuss who to look for, and specifically what will make that first hire great.

What does it mean to have a “growth mindset,” and (crucially) how do you know if you have it? Let’s discuss!

For those interested in diversifying their marketing strategy, let’s chat about a few ways to get started with direct-to-consumer marketing!

Coaches can be great resources for business owners who are just starting out, or for those who are looking to break through to the next level.

To recap our conference and our year as a whole, let’s take a look at what our franchisees had to say about their takeaways from this year’s InVision conference:

Volunteering is a great habit for everyone to build into their routine whenever possible, whether it’s supporting a local organization or devoting time to a cause that’s close to our hearts.

When it comes to funneling online customers to your website, there are many companies that promise to boost your SEO for fast and easy results, but real organic growth on Google’s rankings takes time and patience.

When business owners enter into a brand new field, it simply takes time to develop a knowledge base. Undoubtedly, questions will come up with answers that are a bit too elusive, but clients still want to see confidence for them to feel reassured.

With the right training, inspectors can use their infrared cameras to add valuable insights to their reports, and avoid the common misinterpretations and misdiagnoses that untrained home inspectors make all the time.